PMBOK Cafe

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What is PMBOK Cafe?

Global PMBOK Cafe is an innovative workshop that explores the best practices of Global Project Management Professionals...

What's PDU?

PDU's are PMI® Credits to apply for PMP® certification. Participants earn PDU's at the Cafe.

How to Join?

2011 Tokyo Winter Sessions are being planned. Registration info

Custom Cafe?

Template PMBOK Cafe is a process, the theme and techniques can be customized for your organization.

Marketing School of Proect Management
Marketing School of Proect Management

Marketing School of Proect Management (11)

How to employ top down approach effectively for change
Discuss how to get change from Senior Stakeholders
Project team members think the Customer Requirements are unrealistic.
Align everyone in same direction
Endorsement form all stakeholders
Roadmap: Risks and How to

1) Risk of top down approach (based on survey)

1-1) Failure in senior management commitment

1-2) Resistance from other stakeholders

2) Effective top-down approach

2-1) How to get senior management commitment

2-1-1 ) What
- Simulation
- Quantitative evidence
- Viable alternatives

2-1-2) How
- Visualization
- 3rd party feedback (e.g. industrial expert, peer review, report)
- One on one meeting with strong S/H

2-2) How to mitigate resistance from other stakeholders
- Direct message from senior S/H to other S/H
- Off-site Meeting and give the S/H same vision
Saturday, 04 September 2010 02:13

2010 Summer Selling Trust and Buying Commitment

Written by Robert Higgins
We will talk about gap analysis between customer requirements and reality
How the PM can get commitment from stakeholders
It is difficult to prove the issues without data
To get commitment to change without data
Getting trust from stakeholders
Road-map: Data and Human
Data
Analyze Data for potential risks
Risk: to quality, cost, time, schedule
Trust is based on human relationships in addition to data

Human
The relationship between stakeholders is one of the factors
“kan” intuition is also one of the factors
Ask Experts
Lessons Learned
Emotion can be effective tool for making decisions
Like/dislike
Passion/Guts

How do you build relationship with Key Stakeholders



The  2010 Summer Session of PMBOK Cafe Marketing School studied the relationship between requirements documentation and planning for Change Management. While part of a Project Managers job is to prevent change that may negatively impact a project. What are the strategies that the Global Project Manager can use during the planning stage to identiy the best method to manage and control change?

The Cafe participants divided into two teams.

  1. Selling Trust and Buying Commitment
  2. Effective Top Down Approach for Change

PMBOK Cafe Marketing Project Management Best Practices Presentations

Top Down

Bottom Up

Innovative

Innovative approach to the Marketing Changing on a Project

Scenario

As a Project Manager. You analyzed the Scope Requirements of your customer. Based on your previous projects your team concludes, The project cannot meet the requirements that the project will be in jeopardy. You are going to propose changes. How will you communicate/market to the Customer your Proposed Changes to the Scope of the project?
 
Innovative approach to the Marketing Changing on a Project
Introductions
Subject:  Marketing idea's & Stakeholders Satisfaction
Input:  Change management, it's impact on the success of project is very close, but difficult to control
Constraints:  Difficulty of change to meet stakeholder's satisfaction
Output:  Iron Chef
Stakeholders are a king and royal family, they are requesting to deliver a delicious dinner. And the requesting is always changing.
We, project manager is a chef, and we have to be a Iron Chef. Delivering balanced food and satisfy royal family's request.
Key point:  Use innovative & persuasive solutions
One solution is technology which is like a useful cookwares and recipes. These tools support chef's cooking quality.
And other solution is Nutritionist advise. These advice support to manage royal family's requirement.
Road map:  Showing how these solutions make leverage project marketing action

Find good recipes from old recipe books.

historical data will be utilized to develop alternatives to persuade and satisfy stakeholders.
current status of cost, scope, quality...etc
process asset. company environments
benchmark other stakeholders with relevant similar ambitions
search journals

Make foods with suitable cookware

analyze historical data, and current status using ITTools.
ITTools give us hints for good ways.
SAP
IRIS  

Nutritionist advisor

Objective opinions and credible experience of external experts will give us powers to persuade stakeholders
Delphi method
Change Control Board
External experts’ communities

Conclusion

Road map:  Showing how these solutions make revel project marketing action
Constrains:  Difficulty of change to meet stakeholder’s satisfaction
Output:  Iron Chef
Key point:  Use innovative & persuasive solutions

 

PMBOK Cafe Marketing Innovation from Robert Higgins on Vimeo.

 

Hamzah Al-Kohaji
Yongduck Lee
Masaki Iwakura

 

 

Marketing Project Management Top Down Approach

Scenario

As a Project Manager. You analyzed the Scope Requirements of your customer. Based on your previous projects your team concludes, The project cannot meet the requirements that the project will be in jeopardy. You are going to propose changes. How will you communicate/market to the Customer your Proposed Changes to the Scope of the project?

Top Down Approach

Top down approach and its four key elements to influence key stake holders.
Introduce the four key elements of Top Down approach
Presenting key stake holders with current project status and receive acceptance to proposed change
Effortless acceptance of the change and success of the project
Do you know when it’s best to use Top Down approach?
We are going to present the four key elements of the top down approach, Relationship, Approach, Experience, Evidence, and finally analyze the difference between Top Down and Bottom Up
 
Capitalize of your relationship with the stakeholder
Use an appropriate approach
Demonstrate experience
Present evidence
 
When is Top Down approach most effective?
 
Top Down vs. Bottom Up
Negotiation opportunities
Preparation
requirements
 
Top Down Approach
Highlighted the top down approach and its four elements to influence key stake holders.
Introduced the Top Down approach four key elements
Presenting key stake holders with current project status and receive acceptance to proposed change
Effortless acceptance of the change and success of the project
Do you know when it’s best to use Top Down approach?

PMBOK Cafe Marketing Top Down from Robert Higgins on Vimeo.

Informal Bottom-up Approach to Managing Change

Scenario

 

As a Project Manager. You analyzed the Scope Requirements of your customer. Based on your previous projects your team concludes, The project cannot meet the requirements that the project will be in jeopardy. You are going to propose changes. How will you communicate/market to the Customer your Proposed Changes to the Scope of the project

Informal / Bottom-up Approach

Introduction
Informal / bottom-up aproach can be used to make your customer listen your opinion in a crucial moment.
Sometimes project members know better about requirement than customers. Occasionally, PM have to convince their needs for requirement changes.
Your project members noticed the project will be in trouble. You have to make your customer agrees to your proposal of requirement change.
Your customer always listen your opinions, and your need for a requirement change is always accepted.
Make your customer on your side!  Use grassroots approach.
1) Bring more customer side people on your side.  2) Choose the right person and right way to communicate.  3) Prepare more data to emphasize and backup your opinion.
 
Body
1. Building up consensus
?Gather general working level opinion and organize them
ex) In North Korea abducion matter, family members of abducted people united together and apealed strongly the need for
political action by Japanese government on street so that the public opinion become sympathetic as politicians could not ignore.
?Make the project visible and open to customers.
2. Finding key person / technique
?Find the person having large influence on decision making.
?Adjust the perspective with the expertize of the key client.
3. Justifying with proof
?Bring the expert who knows deep about the same kind of problem with the one you are confronting now.
?Constantly collect data showing progress and achievement of the project.
 
Try to make atomospher that various stakeholders trust you and back you up.
 
Conclusion
Roadmap : 1) Bring more customer side people on your side.  2) Choose the right person and right way to communicate.  3) Prepare more data to emphasize and backup your opinion.
Sometimes project members know better about requirement than customers. Occasionally, PM have to convince their needs for requirement changes.
Your project members noticed the project will be in trouble. You have to make your customer agrees to your proposal of requirement change.
Your customer always listen your opinions, and your need for a requirement change is always accepted.
Make your customer on your side!  Use grassroots approach.
Need for requirement change could happen to everybody.  Don't afraid and face it!
Tuesday, 30 November 1999 00:00

2009 Summer Presentations Marketing School

Written by Robert Higgins

PMBOK Cafe Presentations "Global Project Management"

The theme was what will Global Project Management look like in 2012. They collaborated together and thought about what skills, tools and techniques they will need to perform Project Management in 2012.

Technology Team

 

 

Communication Team

 

 

 

The Organization Team

 

 

Perfect Requirements Creation and Maintenance

 

Project Management Under Extreme Situations. 

This presentation is a metaphor for the importance of project management in an extreme situation. If you have a hostile global event the best way to manage this event is project management.

Team

Alien Warfare Project Management

Marketing Approach to project management

Discuss key project Management factors of risk and scope

Extreme situation such as alien invading Earth inspires awareness and make as a solid project team

Dead or Alive

Risk Analysis, scope Definition, balanced Project Management

 

Risk Analysis

Identify Foreseeable risks (Risks Id)

Analyze Critically of risks

What is Mitigation of Risks?

Scope Definition

Who to fight/Who to Shelter

Check Fighting Capability & Shelter Capacity

Balanced Project Management

Get a planet wide approval on space war (go/no go)

Create dream team of fighters (Team Selection)

Fight to Win (project Execution)

Capture Alien/Analyze it (prepare for future attack Lessons Learned)

What would you say if you are going to die if Project Fails?

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