Presentation Communication and Culture

Communication is a key factor in project Success, The differences in culture are one of the crucial elements in project risk. This presentation shows how to plan for Cultural diversity in Projects.

Poor communication is the factor that most often causes a global project to fail. Nearly 28 percent of more  than 1,000 respondents singled out poor communications as the number one cause of project failure. 30% of people in class survey believed 60-80% of projects failed due to poor communications. Communication constraints on global projects are "The Culture GAP", Different backgrounds,  Reactive thinking and Negative thinking. The way to overcome these are to have an Open mindset,   Positive thinking and Respect for each other. How to do this we need to Remove communication barriers and Solve Logical Barriers. How do we  Solve Mental Barriers (Culture differences)? We need to communicate formally and informally. Better communication can  Understand and respect each other Solve Physical Barriers Use technology as supporting only where appropriate Get face-to-face communication if required. Use technology as supporting only where appropriate Get face-to-face communication if required.

Hoi Fan Wong

Akihisa Iwakawa

Masaki Iwakura 

2009 Summer Global Project Managemnt Presentation Communication with no Boundaries

No boundaries for communication on Global Projects

Global business is growing faster, Offshore development, globalization, oversea branches and trading with other countries. Even though now we are using Video Conference, emails, we are not satisfied with those tools. The problems are lack of appropriate tools, different regulations. Our dream is to have a Technology Framework that opens a Door to anywhere(Dokodemo Door). We need to Create some place to share multichannels of information.

Technology and Communication on Global Projects

Global Projects are impacted by communication. The problem is that the majority of project managers spend alot of time on communicating but there is not enough information sharing. Global Project Managers need to flatten the organization to improve the communication. How to solve the problem is to introduce more realtime communication tools like Google Wave which can support voice, video data and IT Office tools.

Multi-Learning Environments

Project Managers need to learn hard and soft skills. PMBOK Cafe workshops are designed to provide people with the opportunity to learn how to perform critical soft skill project management while learning about the hard skills from the revised PMBOK® Guide Fourth Edition.

Today, organizations need Good Project Management to bring about complex change. Global business is challenging and the competitive risks are very high. In spite of cultural differences, we have to find a way to join hands and work together as a team.

Collaborative Brainstorm

What rules would you include for your team on a Global Project. The main team is in Japan. Team Members from around the world will be working on a global project together. How can you manage team expectations from a Japanese perspective?

Share your thoughts here collaborate together.....

2010 S2W3 JBP

Communication as a Bridge between the Project Manager and the Customer in Japanese Project Management

Team Members; Toru Kjihara, Satoshi Morisawa, Hiroshi Sakaguchi, Rmalingam Senthikumar

Communication Issues in Japanese Project Management

INTRODUCTION

The customer thinks the requirements and analysis are already completed During execution phase project team comes across several questions The questions have to be answered by the customer The requirements given by the customers and the real expectations of the customers are different Japanese method of project management is to tightly include the customers during the execution phase The Japanese way of management customer requirements are to plan, check with the customer than act and again check with the customer.

We explained the problem, second the customer point of view and third the Japanese Project Management Team Expectations Japanese Project expect that  the customers follow the communication plan for example, who, when, roles and responsibilities. We have to make timely decisions based on customer inputs. The problem is that, we don't get the customers input on time. Our dream as Japanese Project Managers is we get the information on time, and the customer is on the same level as us.  Plan check act check 

PMBOK Cafe Japanese Project Management Communication as a Bridge to the Customer from Robert Higgins on Vimeo.

Workshop Participants Created a Survey in the Workshop to create data for their Presentations.

How many % of communication problems are caused by cultural differences?
	0-20%   3 27% 20% to 40%   4 36% 40% to 60%   2 18% 60%80%   2 18% 80% to 100%   0 0% Other   0 0%

How many % of the communication problems are caused by physical restriction or poor communication technology?
	0-20%   1 9% 20% to 40%   5 45% 40% to 60%   4 36% 60% to 80%   1 9% 80% to 100%   0 0%

How many % of communication problems are caused by missing ground rules, like lack of agenda, failure to attend on time etc.
	0-20%   0 0% 20% to 40%   3 27% 40% to 60%   6 55% 60% to 80%