PMBOK Cafe is an innovative workshop that explores the best practices of How can we manage stakeholders of a global project in 2012? Today we are going to talk about stress-free stakeholder management in global project in 2012. You are here to seek solutions or ways for making very difficult stakeholder management easier (less stressful or without conflict). We face more difficulties in global project environment due to more diversity with different culture and background. Stakeholder management is also the one of the difficulties. Stress-free stakeholder management in a global project! Metrics is the key! -> dashboard Stakeholder holder management based on feeling is not enough anymore. Even the experienced project manager needs metrics. Road map (Where are we going?) Importance of Stakeholder management, What does stakeholder management mean? Realistic and crucial metrics for stakeholder management.
Importance of Stakeholder management. Positioning of Stakeholder management in project management
Impact of Stakeholder management on project (Cost,Time,Scope). What does stakeholder management mean? Monitor -> Analyze -> Action Monitoring is the starting point and key. Realistic and crucial metrics for stakeholder management. -> “Metrics are the key!”! Satisfaction Data Source: Rules to get feedback from stakeholders
Influence on project Data Source: Stakeholder analysis (ranking) in the beginning of projects.
Trust relationship Data Source: Analyze logs from communication tool like e-mail, chat, IP phone.
What do we need for stakeholder management? Let’s implement metrics driven stakeholder management!
